Delivery Information

All prices listed in the shop include first class postal delivery to UK mainland addresses (which can take 1-3 working days). At the moment, overseas delivery isn't available but we hope it will be very soon! (so watch this space!)

DESPATCH TIME
Most listings in the shop will detail current despatch times. The following is a general guide:
Painted stones already painted and on sale will be posted within 2 working days
Pebble pendants are painted to order so you need to allow up to 2 weeks for your item to be ready to send
Most prints are printed to order so allow a working week for your item to be despatched.

If you need an item quicker than the quoted despatch time, please do get in touch as we will always try to accomodate such items wherever possible.


ORIGINAL ARTWORKS
Original artworks will be sent using whichever method is best for the intended destination to ensure the artwork arrives safely (including personal delivery by the artist for local deliveries) - we will contact any customers purchasing an original artwork to let them know delivery details.


YOUR PACKAGE
It may sometimes be necessary to send your order in more than one parcel (if for example sending items together may cause damage or you need one item sooner than another). We will notify you if this is the case so you know that you will be receiving more than one delivery.

All items will be sent clearly addressed and well packaged. However, occasionally something may go wrong with a delivery due to reasons beyond our control. If you do happen to receive a damaged parcel (or in the very rare occurrence that your package doesn't arrive) please contact us and we will do our very best to remedy the situation as quickly as possible.